Legal
Privacy Policy
Effective January 1, 2026. This page is maintained by Salesmotion, Inc. to explain how the Salesmotion product and website (together, the "Service") handle personal information.
1. Who we are
The Service is operated by Salesmotion, Inc. ("Salesmotion", "we", "us"). Questions about this policy or your personal information can be sent to privacy@sales-motion.com.
2. Information we collect
We collect the following categories of personal information:
- Account information — name, work email address, company name, role, and, where you provide it, phone number. We receive this when you request access, sign in, or contact us.
- Authentication data — if you sign in with Google, we receive your name, email address, Google account ID, profile picture, and language preference through Google Sign-In.
- Content you submit — messages, form entries, notes, and any files or text you send to us or upload to the Service.
- Product data — data drawn from systems you connect to Salesmotion (for example your CRM, mailbox, calendar, and call records) so that the Service can perform its function.
- Usage and device data — log data such as IP address, browser and operating system, pages viewed, and approximate location derived from IP.
- Cookies — strictly necessary cookies to keep you signed in and to secure the Service, and, where permitted, analytics cookies to understand how the Service is used.
3. How we use information
- To provide, maintain, and improve the Service.
- To authenticate you and secure your account.
- To respond to enquiries, deliver requested materials, and provide customer support.
- To generate the deal, activity, forecasting, and coordination features that are the purpose of the Service.
- To detect, prevent, and address fraud, abuse, security, and technical issues.
- To meet legal, regulatory, and contractual obligations.
4. Google user data
Salesmotion's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
- We request only the OAuth scopes needed to deliver features you enable, and we display those scopes at the moment of consent.
- We use Google user data only to provide or improve user-facing features that are prominent in the Salesmotion interface.
- We do not transfer Google user data to third parties except as necessary to provide or improve those features, to comply with applicable law, or as part of a merger, acquisition, or sale of assets with notice to users.
- We do not use Google user data for advertising.
- We do not allow humans to read Google user data unless we have your affirmative consent for specific messages, it is necessary for security purposes (such as investigating abuse), to comply with applicable law, or the data has been aggregated and anonymised.
5. How we share information
We share personal information only in these situations:
- Service providers — vetted vendors that host our infrastructure, run analytics, send transactional email, process payments, or provide customer support, bound by contractual confidentiality and data-processing obligations.
- Your organisation — where you use Salesmotion through your employer, we share your account and product data with the account administrator responsible for that workspace.
- Legal and safety — where required by law, court order, or to protect the rights, property, or safety of users, the public, or Salesmotion.
- Corporate transactions — in connection with a merger, acquisition, financing, reorganisation, or sale of assets, with notice to affected users.
We do not sell personal information.
6. Data retention
We keep personal information for as long as your account is active or as needed to provide the Service, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed we delete or de-identify it.
7. Your choices and rights
- Access, correction, deletion, and export — email privacy@sales-motion.com and we will respond within the time required by applicable law.
- Revoke Google access — you can revoke Salesmotion's access to your Google account at any time from your Google Account permissions page.
- Marketing communications — you can opt out of non-transactional email at any time using the link in the footer of the message.
- Cookies — you can control cookies through your browser settings; some parts of the Service may not function without strictly necessary cookies.
8. Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and least-privilege engineering practices. No method of transmission or storage is perfectly secure. You can report a suspected vulnerability to privacy@sales-motion.com.
9. International transfers
Personal information may be processed in countries other than your own, including the United States. Where required, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses.
10. Children
The Service is not directed to children under 16 and we do not knowingly collect personal information from them.
11. Changes to this policy
We may update this policy from time to time. Material changes will be signalled by updating the "Effective" date above and, where appropriate, by an in-product notice or email.
12. Contact
Salesmotion, Inc. — privacy inquiries: privacy@sales-motion.com.
